The Leadership Line (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your information when you visit my website, engage with my content or contact me about consultancy and leadership development services.

By using this website, you agree to the practices described in this policy.

1. Who I Am

The Leadership Line
Owner: Suzy Malhotra
Website: https://leadershipline.co.uk
Email: [email protected]

We act as the Data Controller for the personal information collected through this website.

2. What Information I Collect

I collect information in the following ways:

A. Information you provide directly

When you:

submit an enquiry form

book a call or consultation

sign up for emails or resources

work with me as a client

I may collect:

your name

email address

phone number

organisation and role

any information you include in your message

B. Automatically collected information

When you visit the site, I may collect:

IP address

device type

browser type

pages viewed

referring website

time spent on pages

This helps us understand how the site is used and improve user experience.

C. Cookies & Analytics

My website may use cookies to:

improve usability

track site performance

analyse page engagement

support marketing and retargeting

I may use Google Analytics or similar tools to understand site traffic.
You can disable cookies in your browser at any time.

3. How I Use Your Information

I use your information to:

respond to enquiries

deliver consultancy or leadership services

send requested resources or insights

improve website functionality

analyse engagement and performance

maintain client records

comply with legal obligations

I do not sell your data to third parties.

4. Legal Basis for Processing (GDPR)

I process your data under the following lawful bases:

Consent: when you opt in to receive communications

Contract: when I provide paid services to you

Legitimate interest: to respond to enquiries, improve my services and maintain business operations

Legal obligation: where required by law

5. How I Store and Protect Your Information

I take reasonable technical and organisational measures to protect your personal data, including secure hosting, password protection, and limited access procedures.

Data may be stored on secure servers outside the UK but compliant with international data safeguarding standards.

6. How Long I Keep Your Information

I retain personal data only for as long as necessary to:

fulfil the purpose it was collected for

comply with legal, accounting or reporting requirements

Enquiry emails: typically retained for up to 24 months.
Client data: retained for up to 7 years for legal and financial compliance.

You may request deletion at any time, unless legal obligations prevent it.

7. Sharing Your Information

I may share your information with trusted providers who support my business operations, including:

website hosting

email marketing software

CRM platforms

payment processors

These providers only process data on our instructions and in compliance with GDPR.

We do not sell or share your data for advertising purposes.

8. Your Rights (GDPR)

You have the right to:

access the personal data I hold about you

request correction of inaccurate information

request deletion (“right to be forgotten”)

object to certain types of processing

request data portability

withdraw consent at any time

To exercise these rights, contact:[email protected]

9. Links to External Sites

Our website may include links to external sites.
I am not responsible for the privacy practices of those websites.

10. Changes to This Policy

I may update this Privacy Policy occasionally.
The “Last updated” date will reflect the most recent version.

11. Contact Me

For any questions about this Privacy Policy or your data, contact:

Suzy Malhotra
Email: [email protected]
Website: https://leadershipline.co.uk