Welcome to The Leadership Line.
By accessing or using this website, booking a service, downloading resources or engaging with our consultancy, you agree to the following Terms & Conditions. Please read them carefully.

1. Who We Are

The Leadership Line is a behavioural leadership consultancy providing strategic advisory, workshops, diagnostics and leadership development for creative and experiential agencies.

Registered business owner: Suzy Malhotra
Location: United Kingdom
Website: www.leadershipline.co.uk

2. Use of This Website

You agree to use this website legally, ethically and for its intended purpose. You must not:

• misuse the site or attempt unauthorised access
• violate copyright or intellectual property
• use content for commercial resale without permission
• upload harmful or malicious code

Failure to follow these rules may result in restricted access.

3. Intellectual Property

All content on this website including frameworks, articles, downloads, programmes, graphics, text and The Leadership Lin concepts is protected by copyright.

You may:

✓ Read, share or link to articles with credit
✓ Use content for personal learning

You may not:

✗ Copy, reproduce or repurpose content for business use
✗ Sell, distribute or claim ownership of any materials
✗ Use The Leadership Line frameworks in your own programmes, training or consultancy without permission

To request permission, please contact: [email protected]

4. Consultancy Services & Bookings

When you book a consultancy service, workshop or session, you agree to:

• provide accurate information
• attend scheduled sessions on time
• follow agreed payment terms

We reserve the right to decline bookings that are not aligned with our services or values.

5. Payments & Cancellations

Payment terms are clearly stated at the point of purchase or proposal.

Cancellations:
• 48 hours’ notice is required to cancel or reschedule 1:1 sessions
• Workshops or consultancy retainers operate under separate cancellation terms specified in your proposal or contract

Refunds are not issued for completed sessions, digital downloads or used services.

6. Disclaimer

All leadership and consultancy services are designed to support professional development, team performance and behavioural capability.

We do not guarantee specific financial, commercial or organisational outcomes.
You are responsible for implementing insights, actions and decisions within your business.

Nothing on this website constitutes legal, financial or HR advice.

7. Limitation of Liability

To the fullest extent permitted by law:

• The Leadership Line is not liable for any indirect, incidental or consequential losses arising from the use of our website or services.
• Any actions taken based on our content, consultancy or recommendations are your responsibility.

8. External Links

This site may include links to external websites.
We are not responsible for the content, accuracy, privacy practices or policies of third-party sites.

9. Data & Privacy

Our handling of your personal data is outlined in our Privacy Policy, which forms part of these Terms & Conditions.

10. Changes to These Terms

We may update these Terms & Conditions occasionally.
Continued use of the website indicates acceptance of any changes.

11. Contact Us

If you have questions about these Terms & Conditions, please contact:

[email protected]
The Leadership Line