Insights for Leaders

Working Above the Line

Clear thinking. Behavioural intelligence. Commercial clarity. Your leadership questions answered.

The War for Talent Isn’t HR. It’s Leadership

The War for Talent Isn’t HR. It’s Leadership

Why hiring, retention and agency growth in 2026 are leadership signals, not HR problems and how behaviour shapes performance, profit and potential. ...more

Agency Performance & Commercial Clarity

January 07, 20265 min read

What's Above-the-Line Leadership in a Creative Agency?

What's Above-the-Line Leadership in a Creative Agency?

Above-the-line leadership isn’t emotional or motivational it’s behavioural clarity. Here’s how calm, steady, commercially mature leaders transform creative agencies. ...more

Behavioural Leadership ,Agency Performance & Commercial Clarity &Above-the-Line Leadership

December 09, 20255 min read

What does real Resilience look like in a Creative Agency?

What does real Resilience look like in a Creative Agency?

Resilience isn’t grit. It’s behavioural, commercial and strategic. Here’s what resilience above the line really looks like inside modern creative agencies ...more

Behavioural Leadership ,Above-the-Line Leadership &Team Resilience & Leadership Dynamics

December 09, 20256 min read

How Do You Stabilise a Team After Rapid Growth in an Agency?

How Do You Stabilise a Team After Rapid Growth in an Agency?

Rapid growth doesn’t break a team, unstructured growth does. Here’s how above-the-line leadership, clarity and boundaries stabilise creative teams after fast expansion. ...more

Behavioural Leadership ,Agency Performance & Commercial Clarity &Team Resilience & Leadership Dynamics

December 02, 20254 min read

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Executive and Leadership Coaching for Creative Agencies

The Leadership Line helps senior leaders in creative, experiential and events agencies make their next big leap from good to exceptional, from doing to leading.

Founded by Suzy Malhotra, coaching focuses on staying above the line: making strategic decisions, holding boundaries, and leading teams without burning out.

Based in Henley-on-Thames | Working with agencies across the UK and globally

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